Restolabs

Online Food Ordering System for Restaurants

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At Restolabs, we appreciate the desire, vision and pride that goes into powering a booming restaurant business.

With this inspiring thought in mind, we have designed a user-friendly online ordering system, that is a dependable, quick, and secure.

It syncs your restaurant brand, operations and sales in unison.

Online ordering is one of the newest occurrences to revolutionise the restaurant industry and is quickly taking over the conventional methods of dining in. This process has transformed the way food lovers can get food on the go and has made ordering hassles forgotten and defunct. Nothing is constant except change, stands true for this industry as well. Though traditional takeout methods have stood the test of time, restaurants that want to keep up with demand, convenience and customer satisfaction need to consider an online ordering system to keep their business up to the standards of competition.

online ordering system

The ordering process is so much simpler for customers and restaurateurs alike as it eliminates misunderstandings. By having ample time to look at the menu and make their selections, customers can easily check what is available, what the side options are and what the specialities are. Customers are free to peruse the menu for as long as necessary before placing their order without tying up valuable time on the phone with one of the employees. This saves precious man hours for the restaurants as well. Orders can be processes quickly because nobody likes to wait endless hours for food, correct?

The Online Ordering System is much more efficient for the business as well. Without needing to spend a large amount of time on the phone answering questions, waiting for answers to options and delays while customers decide, employees can focus on other tasks, like preparing food, seating dine-in customers and ensuring that the service is up to previously determined standards. Having a menu online also makes up-selling an easy and efficient process that no longer relies on one of your employee’s time and effort. By laying everything out in an online menu, customers are easily able to see all the products and options available, and are more likely to purchase.

To get a quick look into the system, sign up here https://restolabs.com/trial-signup

FAQs

Q How will the overall setup happen?

The menu setup happens in about 15 minutes from signing up. To start, please go through our plans on the pricing page and select your plan of choice and subscribe. Once your account has been created, you will receive a mail from Restolabs with your log-in details and attached step by step guide to help you configure and set up your online menu. Once your online menu is ready, there are amazing themes ready to pick from for your menu. Lastly, we provide you a small code that is to be added to your website to start taking orders online.

Q Can Restolabs set up the menu on my behalf?

Yes, Restolabs provides a free menu set up to its paid subscribers. You can subscribe to the plan that best suits your requirement and mail us the menu image file at Support@restolabs.com

Q Will it work for catering and Grocery Businesses?

Yes, the system can work for Grocery businesses as well. However for catering, there would have to be some customizations to accommodate the catering process that the catering company follows

Q Does this work for other businesses as well.?

Yes, it does work for other businesses as well. However, there could be customization involved, which would be chargeable.

Q Can I expect any Customization for my ordering site?

Yes, we do offer customization. Free customization's include color change and font change in Restolabs themes to match your brand look and feel. Any customization's that include implementation of a new theme or custom ordering flow are chargeable.

Q What is the process for marketing the restaurant online ordering?

You can share the online ordering link with your registered customers to start accepting online orders. If you do not have a newsletter or mailer facility, you can get in touch with us for mail integration. .

Q What is the training process for the restaurateur and the restaurant staff?

We share user manuals and are also available on platforms like skype and Join.me to give walk-throughs to the restaurant staff.

Q Will I be able to run my own promotions?

Restolabs offers an inbuilt coupon engine in the system where coupons can be created matching the offline schemes being run by the restaurant. For example if you are currently running Buy1 Get 1 Pizza free offline and the code is BUY50 then a similar coupon can be created in the Restolabs online ordering system and be run online as well..

Q Where can I list my technical queries and how will they be answered?

There is a support box on the Restaurant’s dashboard to get instantly in touch with us. We are also available on support@restolabs.com, info@restolabs.com .

Q Will my current POS system be able to integrate with the online delivery system?

A complete point of sale integration is available although it is chargeable and can only be facilitated if the POS provider is willing to share POS APIs or is ready to take Restolabs APIs and integrate at his end.

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